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Every customer who books luggage storage on our website is covered by our reimbursement guarantee.
All luggage storage booked on CitySpareSpace.com is backed by our reimbursement guarantee.
To date, no customer has complained about damage or theft at any of our left luggage locations.
For your reassurance, we will reimburse customers who experience damage or theft at any of our luggage storage partners up to £$250, subject to T&Cs. Read more about this when you book online.
We only charge a day rate, so you can drop off and pick up anytime during opening hours. If your items weighs more than 30kg (66lbs) or is taller than you, then check in advance before booking
CitySpareSpace carefully vets every storage partner to ensure quality.
CitySpareSpace does a careful selection in choosing luggage storage providers to partner with. We take our business partnerships seriously, which is why we vet every luggage storage provider before they register on our website.
Each bag storage location is a trustworthy business that has a secure area for luggage storage. At the same time, our business model contributes to the local economy by supporting small businesses.
There may be a quick security check on your bag. Then your bags will each get a tamper-proof security seal and be stored securely.
Safety and convenience for our clients are our top priorities. When you arrive at our left luggage location, there might be a quick security check on your bag (we have an open bag policy). Then your bags will each get a tamper-proof security seal and will be kept in a secure location. Every tag has a unique number, so that you know that you’re getting secure luggage storage.
Our luggage storage partners are required to have CCTV at their business location.
We’re here for you. Our admin team answers all enquiries during office hours (Mon – Sat, 9:00-17:00).